Policy
Return & Refund Policy
Thank you for shopping at Atomic Rock Shop.
Primarily, if any of the items purchased here are not as described or are damaged, please contact us so that we may remedy the matter.
Our return policy is as follows:
Sales
We sell only to customers within the United States of America.
Returns
You have thirty calendar days from the date you received it to return an item.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
atomicrockshop@gmail.com or by phone at 513-259-5333.
Primarily, if any of the items purchased here are not as described or are damaged, please contact us so that we may remedy the matter.
Our return policy is as follows:
Sales
We sell only to customers within the United States of America.
Returns
You have thirty calendar days from the date you received it to return an item.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
atomicrockshop@gmail.com or by phone at 513-259-5333.